Does Olympus Provide Camera Parts For 3rd Party Repair Services
Olympus Repairs in Canada
dahod • Regular Member • Posts: 468
Olympus Repairs in Canada
My OM-D E-M1 mk1 shutter just started sticking recently and and I'd like to become it repaired.
Has anybody gotten any Olympus repairs done in Canada recently? The website says the repair middle is closed (temporarily) and I oasis't heard back from customer service still.
Thank you for any assist you can give me.
Dave
Re: Olympus Repairs in Canada
dahod wrote:
My OM-D E-M1 mk1 shutter just started sticking recently and and I'd similar to go it repaired.
Has everyone gotten whatsoever Olympus repairs washed in Canada recently? The website says the repair center is closed (temporarily) and I haven't heard back from customer service even so.
Thanks for any assistance you tin can give me.
Dave
I run into this case as kind of a litmus examination.
-- hide signature --
Cheers
Eric
(Whatsoever image that I post in a DPR forum may be editted and posted in a DPR forum)
Panasonic Lumix DMC-TS3 Panasonic Lumix DMC-GX7 Olympus E-M1 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 +66 more
Bobby J • Veteran Fellow member • Posts: 5,154
Re: Olympus Repairs in Canada
one
Adept comment. I suspect this is the kickoff of the end. It'due south also why I won't spend another penny on anything Olympus. Lenses in my experience last a long time and rarely need to be repaired, although these electronic marvels are not nearly as reliable as the old mechanical ones. Cameras on the other hand, again, in my feel, get "sick" fairly ofttimes and if you can't get information technology repaired (and can't find an independent shop that has the parts) then you are stuck with a agglomeration of very expensive paper weights.
Panasonic has a poor reputation for customer service, merely for now they are the only game in boondocks I think. I just hope all the Olympians start spending money with Panasonic to keep the format alive.
Olympus Grand.Zuiko Digital 45mm F1.eight Panasonic Lumix G 25mm F1.vii ASPH Olympus 12-100mm F4.0 Olympus E-M1 Olympus East-M1 II +9 more than
Re: Olympus Repairs in Canada
Bobby J wrote:
Good comment. I suspect this is the outset of the stop. It'due south also why I won't spend some other penny on annihilation Olympus. Lenses in my experience final a long fourth dimension and rarely need to be repaired, although these electronic marvels are not nearly as reliable as the old mechanical ones. Cameras on the other hand, once again, in my experience, get "sick" fairly oft and if you tin't get it repaired (and can't find an independent shop that has the parts) then you are stuck with a bunch of very expensive paper weights.
Panasonic has a poor reputation for client service, simply for now they are the only game in town I think. I merely promise all the Olympians beginning spending money with Panasonic to keep the format alive.
IMO Pansonic cameras are very relaible. I have half dozen Panasonic cameras (non very good at selling photographic camera gear), starting with the G1 from 2009, no problems with any of them.
I take recently learned that the GM5 sometimes has issues with the rear dial failing (mine is OK), but that's the only Panasonic camera I have seen with such an event.
Panasonic service in Canada is really reasonable. I pointed out an issue with thier parts supply and they fixed that within a couple of weeks, in the midst of the COVID pandemic.
I've been on the argue nigh buying a copy of the Olympus 300mm F4, I remember I'm going to stay on the argue a while longer.
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Thank you
Eric
(Any image that I mail service in a DPR forum may be editted and posted in a DPR forum)
Panasonic Lumix DMC-TS3 Panasonic Lumix DMC-GX7 Olympus E-M1 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 +66 more than
cc99 • Regular Member • Posts: 431
Re: Olympus Repairs in Canada
3
Bobby J wrote:
Good comment. I doubtable this is the beginning of the end.
I've sent cameras and lenses for repair in Canada in contempo years, and they were never performed by Olympus. A third-party (forgot the proper name) does it.
If that repair centre is currently closed, information technology has nothing to do with events in Japan.
Olympus E-PL7 Olympus PEN-F Olympus E-M1 II Olympus E-M1 Three OM-i +27 more
MHshooter • Senior Fellow member • Posts: 1,010
Re: Olympus Repairs in Canada
I'll be amazed if the price of repair is less than the cost of buying a well-nigh pristine used copy off Ebay.
Re: Olympus Repairs in Canada
dahod wrote:
My OM-D Due east-M1 mk1 shutter just started sticking recently and and I'd similar to get it repaired.
Has everyone gotten whatever Olympus repairs done in Canada recently? The website says the repair centre is closed (temporarily) and I haven't heard back from customer service yet.
Thanks for whatever help you can give me.
Dave
Olympus does not do repairs in Canada. Olympus repairs are handled past Trinitek located in Mississauga.
Yet, there is a major problem with their web site. All I get is a blank screen. If you google Trinitek and click on the website push button, you are taken to a drug shop.
This has been happening for well over a year and has never been resolved. I reported this here on this forum mode dorsum and then and as well to Trinitek.
Trinitek does exist and volition fix your photographic camera but they turn down to sell parts.
Allan
jdb850 • Junior Member • Posts: twoscore
Re: Olympus Repairs in Canada
1
The repair service in Canada has been provided by TriniTek in Mississauga, On. They are open today co-ordinate to website googled.
Olympus OM-D E-M5 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus OM-D Eastward-M10 II Samyang 7.5mm F3.5 Fisheye +ii more
jdb850 • Inferior Member • Posts: forty
Re: Olympus Repairs in Canada
Just called them at 905 820 7018 and asked if this was where I could drop off an Olympus camera for warranty repair. Reply was yes, they had a drop box but the paper piece of work would have to come by email. From Olympus I guess.
Olympus OM-D Eastward-M5 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus OM-D Due east-M10 Two Samyang 7.5mm F3.5 Fisheye +2 more
Re: Olympus Repairs in Canada
jdb850 wrote:
The repair service in Canada has been provided past TriniTek in Mississauga, On. They are open up today according to website googled.
Tin can y'all provide the link?
-- hide signature --
Thank you
Eric
(Any image that I post in a DPR forum may be editted and posted in a DPR forum)
Panasonic Lumix DMC-TS3 Panasonic Lumix DMC-GX7 Olympus E-M1 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 +66 more
pinnacle • Senior Member • Posts: 2,612
Re: Olympus Repairs in Canada
Bobby J wrote:
Good comment. I suspect this is the outset of the end. Information technology'south also why I won't spend another penny on anything Olympus. Lenses in my experience last a long time and rarely need to be repaired, although these electronic marvels are not almost as reliable every bit the one-time mechanical ones. Cameras on the other hand, again, in my feel, become "sick" fairly frequently and if y'all can't go it repaired (and can't discover an independent shop that has the parts) and then you are stuck with a agglomeration of very expensive paper weights.
Panasonic has a poor reputation for customer service, but for now they are the only game in town I think. I just promise all the Olympians kickoff spending money with Panasonic to go on the format live.
Another OMG, "The sky is falling."
Don't permit the door hit yous on the way out.
Dan
Olympus PEN-F Olympus E-M1 II Olympus Chiliad.Zuiko Digital ED xl-150mm F4-v.half dozen R Olympus M.Zuiko Digital 45mm F1.viii Olympus One thousand.Zuiko Digital ED 75mm F1.eight +three more
jdb850 • Junior Fellow member • Posts: twoscore
Re: Olympus Repairs in Canada
No link but their phone is 905 820 7018. See other mail service.
Olympus OM-D E-M5 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus OM-D E-M10 2 Samyang 7.5mm F3.5 Fisheye +ii more
cc99 • Regular Member • Posts: 431
Re: Olympus Repairs in Canada
Eric Nepean wrote:
jdb850 wrote:
The repair service in Canada has been provided by TriniTek in Mississauga, On. They are open up today according to website googled.
Tin yous provide the link?
I just took my equipment into Henry'southward Camera and they packed and shipped it for me. Repairs took about 6-8 weeks (prior to covid). Toll is at least $300 for a major repair, and then it'south normally cheaper to repair PRO gear, and replace consumer gear.
Call back to strip out all accessories (lens, battery, SD card, etc) earlier bringing in.
Olympus E-PL7 Olympus PEN-F Olympus Eastward-M1 II Olympus Eastward-M1 III OM-1 +27 more
OP dahod • Regular Member • Posts: 468
Thanks
Thank you - I'll requite them a phone call tomorrow and keep you posted
Dave
acfo • Senior Member • Posts: 1,329
Re: Thanks
dahod wrote:
Thank you - I'll give them a call tomorrow and go on you posted
Dave
If y'all're interested to see what the repair involves meet here (em10.1, but em1.1 would be similar):
Olympus PEN-F Olympus M.Zuiko Digital ED ix-18mm F4.0-5.6 Olympus M.Zuiko Digital 45mm F1.8 Olympus One thousand.Zuiko Digital ED 12mm one:2 Olympus Thou.Zuiko Digital ED 75mm F1.8 +vii more than
JulesGo • Contributing Member • Posts: 527
Re: Cheers
one
I have had repairs done a few times by Trinitek for Oly equipment. In all cases, it was washed correctly and quickly. Very happy with their service.
Olympus Due east-M1 Olympus E-M1 II Olympus Due east-M1 III Panasonic Lumix 1000 Vario 100-300mm F4-5.6 OIS Olympus 12-40mm F2.viii Pro +3 more than
OP dahod • Regular Member • Posts: 468
So far so proficient
2
- Called Trinitek Electronics in Mississauga (905-820-7018). They answered correct away and said no problem. They told me I should go a Service Order Number from Olympus Canada to send in with the camera
- Called the Olympus Canada number for Service and Repairs. Got a Service Rep right away and he walked me through the process - very helpful
- Filled out the online service request and printed out the Service Gild to include with the camera which I'll try and go shipped out tomorrow.
All in all, it's been adept so far. Trinitek had indicated the repair turnaround is 7-x business days unless they demand to order parts then we'll see how it goes
Regards
Dave
OP dahod • Regular Member • Posts: 468
Pretty Impressive
4
I just got an email from Olympus Repair that my photographic camera has been repaired and is being returned via Purolator Air.
Very impressive considering Triniteck just received it two business days ago.
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Does Olympus Provide Camera Parts For 3rd Party Repair Services,
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